Return & Refund Policy
At Arabixa Shop LLC, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.
1. Return Period
Items must be returned within 14 days of delivery.
2. Return Conditions
To be eligible for a return, items must:
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Be unused and unworn.
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Be in their original condition.
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Be returned in the original packaging.
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Have all original tags attached, where applicable.
Certain products may not be eligible for return, including final-sale items, personalized products, and hygiene-sensitive products.
3. How to Request a Return
To request a return, please contact our customer support team with:
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Your order number.
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The reason for the return.
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Any relevant photos or information, if applicable.
Our team will review your request and provide you with the next steps.
4. Refunds
Once your return has been received and approved, your refund will be processed to the original payment method.
Refunds are generally processed within 7–10 business days after approval. The time it takes for the refund to appear in your account may vary depending on your payment provider or bank.
5. Return Shipping Costs
Customers are generally responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
6. Exchanges
Exchanges may be available for a different size or color, subject to product availability.
Please contact us before sending an item back to arrange an exchange.
Contact Us
For questions regarding returns or refunds, please contact Arabixa Shop LLC:
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Address: United Arab Emirates
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Phone: +971 56 629 3335
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Email: Hello@arabixa.com